The Bureau of Consumer Protection does not make phone calls to consumers using the 800 number. The number is for consumers and businesses to contact the bureau to report a problem, file a complaint, or ask questions about consumer laws.
“If we do call a consumer, the number that appears on a caller ID is our local phone number with a 608 area code,” the release read. “We will not call you ‘out of the blue’ or randomly. We will only call consumers if you left a message for a return call or if you filed a complaint with us. We also identify ourselves and tell you why we are calling.”
The release noted one consumer reported the message left by the caller was about the Wisconsin “do not call list.” Others indicated there was no message; only that the 800 number appeared on their caller ID. Wisconsin consumers are not the only ones receiving these “spoofed” calls, as reports have come in from people in seven other states at this point.
One report came from a restaurant owner who received a call from someone claiming to be with “the State” attempting to schedule an inspection and requesting a checking account number or a credit card number.
The DATCP does not request financial information to schedule an inspection of your establishment. The organization warns consumers if they receive such a call, they shouldn’t answer or engage the caller, but simply hang up.